Customer AI Chatbots not only aid in resolving the concerns, but also helps in defining the issue by leading the conversation. Give the resolution beforehand with an excellent and open yet powerfully secured customer centric approach.
Let your customers enjoy flawless and dependable AI for customer services by modernising various jobs related to customer care using a chatbot.
Respond to the support concerns of your customers anytime via their preferred communication channels. AI powered customer support delivers unified responses and assistance 24X7 through each channel.
Conversational AI chatbots can represent carousels, cards and other rich formats, plus, can provide visual representations or relevant links to give an understandable resolution.
Chatbots respond to common questions while the team concentrates on more intricate cases and issues. Chatbots' dynamic responses and engaging flow of conversation cater to the customers.
Leverage AI in customer support through your business website or support landing page using a chatbot.
Give answers to your customer or future customer queries on What's App, Instagram, Facebook and other social media platforms to strengthen the bond.
Integrate this chatbot with any tool you use to offer AI powered customer support and flair service experience.
Conversational AI Analytics will show detailed reports with overall effect and performance of individual conversations carried out by the chatbot. Take full advantage of analytics and sentiment analysis to devise a marketing strategy that emphasises customers and emotionally connects with leads.