Conduct Human Like ConversationsBlogs
Hey! I am not just an AI Robot I am “Conversational AI”
Say goodbye to scripted robotic responses and hello to natural conversation. At Innovatics we allow you to leverage the potential of an actively learning NLP engine that improves itself after every interaction with customers. The NLP integrated assistants improve from every unsolved customer query so as you don’t miss the response again.
To assure accuracy experienced NLP experts at Innovatics incorporate multiple elements of conversational AI such as:
- Automatic Speech Recognition (ASR).
- Natural Language Understanding (NLU).
- Context management.
- Context retention.
- Natural Language Processing (NLP).
- Automated spell and grammar correction.
Break the Ice Intelligently for Higher User and Employee Satisfaction
Often chatbots fail to answer some queries of customers or web visitors due to mixed emotions or vague expressions. The conversational AI driven chatbots can resist in such situations. By discovering the most nearby user query and intent. The NLP powered chatbot can further.
- Ask relevant questions.
- Decode the intent and the actual question of the user.
- Delivers exact and useful information.
- Add taxonomy.
- Recognize human sentiments.
- Perform sentiment analysis.
Experience Conversational AI
service - Our bots can be a new
Best Friends for your Customers & Employees.
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Automated Self Training Mechanism
Innovatics ensures that chatbots get developed with self training and improvement algorithms. Moreover, to make the self training process more effective chatbots can distinguish and report major roadblocks such as:
- Overlapping responses.
- Insufficient data for training.
- Replicated sentiments.
- Duplicate use cases.
Scaleable NLP chatbots To Optimise Chatbot’s Productivity
Our NLP chatbots and other assistants – are as are similar to human agents, the performance and productivity of chatbots can be increased. In fact, conversational AI driven chatbots can achieve 100% more productivity with various smart and intelligent tools integrated into the chatbot such as:
- Open source, multi task learning toolkit for multitasking.
- Query detection.
- Sentiment analysis.
- Prediction of an accurate answer.
- Profound language and domain knowledge.
Deploy the Blend of Human-like interaction powered by - Innovatics NLP chatbots.
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That Understands Queries In Any Language
Deliver personalised customer or user support in their preferred language. Chatbot development with multilingual support breaks the language and geographical barriers to deliver excellent services. It is way beyond just a translator. It understands the language, word intents, context, typos, and more. Therefore, it can deliver better and empathetic answers and recommendations.
Build an Emotional Bond with Users
Upgrade your traditional mechanised chat widget to a self learning NLP based chatbots that can accurately recognize the language, user sentiment, and context of the query. This chatbot not only responds to the query, but it also delivers personalised and human-like responses to improve user satisfaction and build an emotional connection.
Delivering NLP Intelligence to all Industry Domains
To decipher the industry jargon and their intent, conversational AI specialists build chatbots that are trained for specific industries with billions of conversations. Moreover, these chatbots hold the intent mapping for different words based on the specific industry.
