Chatbots not only aid in resolving the concerns, but also helps in defining the issue by leading the conversation. Give the resolution beforehand with an excellent and open yet powerfully secured customer centric approach.
Respond to the support concerns of your customers anytime via their preferred communication channels. Chatbot delivers unified responses and assistance through each channel.
Chatbots respond to common questions while the team concentrates on more intricate cases and issues. Chatbots' dynamic responses and engaging flow of conversation cater.
Let your customers enjoy flawless and dependable customer services by modernising various jobs related to customer care using a chatbot.
Conversational AI chatbots can represent carousels, cards and other rich formats, plus, can provide visual representations or relevant links to give an understandable resolution.
Give customer support through your business website or support landing page using a chatbot.
Give answers to your customer or future customer queries on social media sites to strengthen the bond.
Integrate this chatbot with any tool you use to offer customer support and add flair in support.
Conversational AI Analytics will show detailed reports with overall effect and performance of individual conversations carried out by the chatbot. Take full advantage of analytics and sentiment analysis to devise a marketing strategy that emphasises customers and emotionally connects with leads.