Easily communicate with your customers & employees using an efficient and auto learning human like dialogue communication with Natural Language Processing. NLP can help businesses have a competitive advantage by improving customer service, automating office or business workflows, and enhanced decision-making. NLP is a cutting edge technology that gives you a deeper understanding of customer sentiment, drives-in more conversions, and ensures hyper-personalization.
Say Goodbye! To generic customer / employee experiences & move toward more dynamic & personalised communication experiences.
Easily communicate with your customers & employees using an efficient and auto learning human like dialogue communication with Natural Language Processing. NLP can help businesses have a competitive advantage by improving customer service, automating office or business workflows, and enhanced decision-making. NLP is a cutting edge technology that gives you a deeper understanding of customer sentiment, drives-in more conversions, and ensures hyper-personalization.
Say Goodbye! To generic customer / employee experiences & move toward more dynamic & personalised communication experiences.
Leverage the power of AI algorithms and gain valuable insights into customer behaviour, preferences, most asked questions and more using an analytical dashboard. Use the gathered information to segment customers and create personalised marketing campaigns, recommendations & offers that cater to their specific needs.
Innovatics analytical dashboard can help organisations optimise their pricing strategies, ensuring that products are priced competitively while maximising profitability. Analytical dashboard can further be used to analyse historical data & predict future trends, allowing organisations to make data-driven decisions.
Assist customers support ai with common queries, streamline customer service, & drive sales growth.
Improve customer convenience, enable hands-free operation, & provide a more natural and intuitive user experience.
Analyse artificial intelligence chatbot interactions & customer feedback, providing insights into customer behaviour, preferences, and needs.
Chatbots for social media platforms like Facebook, WhatsApp, & Instagram, allowing businesses to engage with customers.
Incorporate IVR(Interactive Voice Response) and reduce wait times, improve customer service quality, and lower operational costs..
Engage website visitors with compelling content, information, and offers that inspire them to learn more about your brand.
Nurture prospects with personalised content and offers that build trust and encourage them to take the next step with your brand.
Ensure a high conversion rate and low cost per conversion by qualifying each lead before passing it to the sales team.
Assist prospects with instant responses & guidance that empowers them to make a purchase, converting them into paying users.
Define us your use case & conversational journey to maximise results along with CX & EX.
Once the platform is selected we train the AI as a service model to understand large language & respond in conversational manner.
As the model is trained we integrate the conversational AI chatbot program to your company’s unique system, website, app or other.
Innovatics ensures that everything is tested & launched so that quality is nowhere compromised.
Dive into a wealth of knowledge and expertise in the field of advanced analytics and AI with our collection of articles and resources. Our thoughtfully curated content offers valuable insights, best practices, and the latest trends in the industry
In our commitment to provide you with the best experience, we’ve compiled a list of frequently asked questions that can help clarify any doubts you may have. If you don’t find your answer please don’t hesitate to contact us.
While Conversational AI can handle many customer inquiries and tasks, it is not meant to completely replace human support. It can work alongside human agents, handling routine and repetitive tasks, while humans focus on more complex and nuanced issues.
Conversational AI can help businesses improve customer and employee engagement, automate customer support, increase efficiency, reduce costs, and gain valuable insights from customer interactions.
Conversational AI solutions include chatbots, voice assistants, virtual agents, interactive voice response (IVR) systems, and messaging bots for platforms like Facebook Messenger, WhatsApp, and Slack.
Yes, advanced Conversational AI systems can handle complex queries by leveraging natural language understanding, context awareness, and integration with backend systems to provide accurate and relevant responses.
Conversational AI can engage website visitors, capture lead information, ask qualifying questions, and provide relevant information to nurture leads and guide them through the sales funnel.
Conversational AI platforms can support multiple languages through language detection, translation, and localisation capabilities, enabling businesses to serve customers globally.
Yes, Conversational AI can be implemented for internal use cases such as IT help desk support, HR inquiries, and knowledge management, improving employee productivity and reducing support costs.