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Elevate your CX and EX with
Conversational AI that "Learns and Adapts"

Deliver your customers and employees a more personalized human-like experience with our enterprise grade conversational AI services.

Transform with AI
Elevate your CX and EX with<br><span>Conversational AI</span> that

Our Expertise

<span>Our Expertise</span>
<span>Our Expertise</span>
<span>Our Expertise</span>
<span>Our Expertise</span>
<span>Our Expertise</span>
<span>Our Expertise</span>

Unleash the Power of Conversational AI Consulting

Elevate Marketing Outcomes

18%

Increase in Productivity

22%

Increase in Customer Satisfaction

30%

Increase in Revenue
Transform your Communications with <br>                     Conversational AI  that speaks your Language?

Transform your Communications with
Conversational AI that speaks your Language?

Talk to the expert

NLP

Easily communicate with your customers & employees using an efficient and auto learning human like dialogue communication with Natural Language Processing. NLP can help businesses have a competitive advantage by improving customer service, automating office or business workflows, and enhanced decision-making. NLP is a cutting edge technology that gives you a deeper understanding of customer sentiment, drives-in more conversions, and ensures hyper-personalization.

Say Goodbye! To generic customer / employee experiences & move toward more dynamic & personalised communication experiences.

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LLM

Easily communicate with your customers & employees using an efficient and auto learning human like dialogue communication with Natural Language Processing. NLP can help businesses have a competitive advantage by improving customer service, automating office or business workflows, and enhanced decision-making. NLP is a cutting edge technology that gives you a deeper understanding of customer sentiment, drives-in more conversions, and ensures hyper-personalization.

Say Goodbye! To generic customer / employee experiences & move toward more dynamic & personalised communication experiences.

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LLM

Analytics

Leverage the power of AI algorithms and gain valuable insights into customer behaviour, preferences, most asked questions and more using an analytical dashboard. Use the gathered information to segment customers and create personalised marketing campaigns, recommendations & offers that cater to their specific needs.

Innovatics analytical dashboard can help organisations optimise their pricing strategies, ensuring that products are priced competitively while maximising profitability. Analytical dashboard can further be used to analyse historical data & predict future trends, allowing organisations to make data-driven decisions.

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Analytics
Ready to Enhance Customer and Employee<br>Experience with Conversational AI?

Ready to Enhance Customer and Employee
Experience with Conversational AI?

Consult Conversational AI Experts Today

We're the Missing Puzzle Piece to
Your Industry Success

What can our Conversational AI
Services do for you?

Chatbots

Assist customers support ai with common queries, streamline customer service, & drive sales growth.

Chatbots

Improve customer convenience, enable hands-free operation, & provide a more natural and intuitive user experience.

Chat Analytics

Analyse artificial intelligence chatbot interactions & customer feedback, providing insights into customer behaviour, preferences, and needs.

Social Media Chatbots

Chatbots for social media platforms like Facebook, WhatsApp, &  Instagram, allowing businesses to engage with customers.

Interactive Voice Response (IVR) Systems

Incorporate IVR(Interactive Voice Response) and reduce wait times, improve customer service quality, and lower operational costs..

Define Unique Customer Experience

Raise Awareness
Raise Awareness

Engage website visitors with compelling content, information, and offers that inspire them to learn more about your brand.

Foster Relationships
Foster Relationships

Nurture prospects with personalised content and offers that build trust and encourage them to take the next step with your brand.

Qualify Leads
Qualify Leads

Ensure a high conversion rate and low cost per conversion by qualifying each lead before passing it to the sales team.

Capture Sales
Capture Sales

Assist prospects with instant responses & guidance that empowers them to make a purchase, converting them into paying users.

Rapid Development of any
Conversational AI tool with Innovatics

1
Platform Selection

Define us your use case & conversational journey to maximise results along with CX & EX.

2
Train the AI Model

Once the platform is selected we train the AI as a service model to understand large language & respond in conversational manner.

3
System Integration

As the model is trained we integrate the conversational AI chatbot program to your company’s unique system, website, app or other. 

4
Test & Launch

Innovatics ensures that everything is tested & launched so that quality is nowhere compromised.

Explore Unique Articles & Resources

Dive into a wealth of knowledge and expertise in the field of advanced analytics and AI with our collection of articles and resources. Our thoughtfully curated content offers valuable insights, best practices, and the latest trends in the industry

Frequently Asked Questions

In our commitment to provide you with the best experience, we’ve compiled a list of frequently asked questions that can help clarify any doubts you may have. If you don’t find your answer please don’t hesitate to contact us.

While Conversational AI can handle many customer inquiries and tasks, it is not meant to completely replace human support. It can work alongside human agents, handling routine and repetitive tasks, while humans focus on more complex and nuanced issues.

Conversational AI can help businesses improve customer and employee engagement, automate customer support, increase efficiency, reduce costs, and gain valuable insights from customer interactions.

Conversational AI solutions include chatbots, voice assistants, virtual agents, interactive voice response (IVR) systems, and messaging bots for platforms like Facebook Messenger, WhatsApp, and Slack.

Yes, advanced Conversational AI systems can handle complex queries by leveraging natural language understanding, context awareness, and integration with backend systems to provide accurate and relevant responses.

Conversational AI can engage website visitors, capture lead information, ask qualifying questions, and provide relevant information to nurture leads and guide them through the sales funnel.

Conversational AI platforms can support multiple languages through language detection, translation, and localisation capabilities, enabling businesses to serve customers globally.

Yes, Conversational AI can be implemented for internal use cases such as IT help desk support, HR inquiries, and knowledge management, improving employee productivity and reducing support costs.