Foster Open Communication & Make Problem Sharing Simple for Customers
Chatbots not only aid in resolving the concerns, but also helps in defining the issue by leading the conversation. Give the resolution beforehand with an excellent and open yet powerfully secured customer centric approach.
- Recommend possible resolutions with instant responses.
- Show action buttons to aid customers in describing their issues.
- Use graphics during a conversation to make it easy to understand
where to click. - Play a video to show a complete walkthrough to resolve the existing issue.
Elevate your Brand Image with a Chatbot-Integrated chat widget
- Integration of chatbot with your live chat widget can transform the whole customer support process.
- Chatbot will handle support requests based on their knowledge base and predefined goals.
- Chatbot will immediately transfer the chat of complex or previously unhandled support requests to the support engineer.
- Chatbots will classify chats by giving them labels or tags to make self-learning and managerial supervision easy.
Boost your Team's productivity and morale with the Right support tools and resources.
- Integrate the conversational AI driven chatbot into the support department, which will take care of tedious operations and repetitive support requests.
- Keep your support team and other resources occupied with unusual and never faced issues to make the most of your support executives.
Take advantage of AI-powered Chatbot technology and transform your Chat widget into a Customer engagement Powerhouse.
Talk to the expert
Round the Clock Assistance
Respond to the support concerns of your customers anytime via their preferred communication channels. Chatbot delivers unified responses and assistance through each channel.
Maximise Team Efficiency
Chatbots respond to common questions while the team concentrates on more intricate cases and issues. Chatbots' dynamic responses and engaging flow of conversation cater.
Harness the Art of Customer Care
Let your customers enjoy flawless and dependable customer services by modernising various jobs related to customer care using a chatbot.
Human like talk for Comprehensible Resolution
Conversational AI chatbots can represent carousels, cards and other rich formats, plus, can provide visual representations or relevant links to give an understandable resolution.
Speak the Language of Customer
No matter the Platform
Website
Give customer support through your business website or support landing page using a chatbot.
Social Media
Give answers to your customer or future customer queries on social media sites to strengthen the bond.
Other Talking Tool
Integrate this chatbot with any tool you use to offer customer support and add flair in support.
Outsmart The Competition & Devise Winning Strategies
Conversational AI Analytics will show detailed reports with overall effect and performance of individual conversations carried out by the chatbot. Take full advantage of analytics and sentiment analysis to devise a marketing strategy that emphasises customers and emotionally connects with leads.
